Privacy policy

GEMORIA Privacy Policy

Last Updated: August 12, 2026

GEMORIA (“GEMORIA,” “we,” “us,” or “our”) is operated by GEMORIA STUDIO LLC. We operate this online store and website, including the related content, features, products, tools, and services (collectively, the “Services”).

Our store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use our Services, make a purchase, communicate with us, or otherwise interact with GEMORIA.

Please read this Privacy Policy carefully.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact Information

Such as your name, billing address, shipping address, email address, and telephone number.

Order and Transaction Information

Such as products purchased, order history, payment status, shipping information, returns, refunds, exchanges, and other transaction-related information.

Payment Information

Payment information necessary to process your transaction may be collected and processed by Shopify and/or our payment service providers.

GEMORIA does not necessarily receive or store complete payment card information.

Account Information

If customer account functionality is available, we may process information associated with your account, preferences, settings, and order history.

Customer Support Information

We may collect information you provide when contacting us regarding orders, returns, refunds, products, customer service, or other inquiries.

Device and Usage Information

We and our service providers may automatically collect information such as your IP address, browser type, device information, network information, unique identifiers, pages viewed, interactions with our website, and other usage information.

Marketing and Advertising Information

Where permitted by applicable law and based on your choices, we may process information relating to your marketing preferences, interactions with marketing communications, website activity, and advertising interactions.

2. How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to marketing communications, submit information, or contact us;

  • Automatically through cookies, pixels, tags, and similar technologies;

  • From Shopify and other service providers that support our store;

  • From payment processors, shipping and fulfillment providers, analytics providers, advertising partners, and other service providers where applicable;

  • From other third parties where permitted by law.

3. How We Use Personal Information

We may use personal information to:

Provide and Fulfill Our Services

Process orders and payments, arrange shipping and delivery, provide order updates, manage returns and refunds, maintain customer accounts, and provide customer support.

Improve Our Store and Customer Experience

Operate, maintain, analyze, troubleshoot, and improve our website, products, Services, and customer experience.

Marketing and Advertising

Where permitted by applicable law and according to your preferences, send marketing communications and measure or personalize marketing and advertising.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Security and Fraud Prevention

Authenticate transactions, detect potentially fraudulent or unauthorized activity, protect our customers and business, and maintain the security of our Services.

Legal and Business Purposes

Comply with applicable legal obligations, respond to lawful requests, enforce our agreements and policies, establish or defend legal claims, and protect our rights and the rights of others.

4. Cookies and Similar Technologies

We and our service providers, including Shopify, may use cookies and similar technologies to operate the website, remember preferences, understand website usage, perform analytics, improve our Services, and support advertising and marketing where permitted.

Where required, visitors are provided with options to accept, decline, or manage non-essential cookies.

You may manage available cookie choices through the cookie banner or privacy preference tools provided on our website.

Your choices and available rights may vary depending on your location.

5. How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services, including:

  • Shopify;

  • Payment processors;

  • Shipping, logistics, and fulfillment providers;

  • Customer service providers;

  • Email and marketing service providers;

  • Analytics and advertising service providers;

  • IT, hosting, security, and other technology providers;

  • Professional advisers where necessary;

  • Government authorities or other parties where required by applicable law.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We may disclose information when you direct us to do so or otherwise provide consent where consent is required.

6. Targeted Advertising and Data Sharing Choices

Certain privacy laws may provide residents of particular jurisdictions with rights relating to the use or disclosure of personal information for targeted advertising, cross-context behavioral advertising, or activities legally defined as a “sale” or “sharing” of personal information.

Where applicable, GEMORIA provides privacy controls that allow eligible customers to exercise available opt-out rights.

You may access available privacy choices through the privacy or data-sharing opt-out links provided on our website.

7. Shopify

Our store is hosted and powered by Shopify.

Shopify processes personal information in connection with your access to and use of our store and provides infrastructure and services that allow us to operate the Services.

Information may be processed by Shopify and its service providers in countries other than the country where you reside.

For additional information regarding Shopify's processing practices, please review Shopify's applicable privacy documentation.

8. Third-Party Services and Links

Our Services may contain links to or integrations with third-party websites, applications, platforms, or services.

Their privacy and security practices are governed by their own policies. GEMORIA is not responsible for the privacy practices of third parties that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

9. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Children's Privacy

Our Services are intended for a general audience and are not directed to children where collection of their personal information would require parental consent under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where parental or guardian consent was required, please contact us.

11. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate personal information;

  • Request deletion of certain personal information;

  • Request a copy or portability of certain personal information;

  • Object to or restrict certain processing;

  • Withdraw consent where processing is based on consent;

  • Opt out of certain targeted advertising or legally defined data-sharing activities;

  • Opt out of marketing communications.

These rights are not absolute and may be subject to legal exceptions.

Where applicable, you may exercise available privacy choices using the privacy tools on our website or by contacting us.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

12. International Data Transfers

GEMORIA, Shopify, and other service providers may process personal information in countries outside the country in which you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technologies, or applicable legal requirements.

When appropriate, we will update the “Last Updated” date at the top of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have questions regarding how GEMORIA handles personal information, please contact us:

Brand: GEMORIA
Operating Entity: GEMORIA STUDIO LLC
Email: nanayang@nanadrys.com
Business Address: 974 Paulsboro Dr Rockville, MD 20850 United States

purposes of applicable data protection laws, GEMORIA STUDIO LLC is the entity responsible for the processing of personal information described in this Privacy Policy, except where otherwise stated or required by applicable law.